Shipping

If you can't find the answer to your question, drop us an email at bonjour@pardonmyfrench.studio

Processing time does not include shipping time. All items are made-to-order ( no waste ending up in the landfield! Yasssss) Orders are shipped within 2-7 business days. The average shipping time is 5 business days depending on the delivery destination. After your order is placed, you will receive an email notification with your shipping details and updates.

Pardon My French ships to everywhere in the world! International Shipping Note: Pardon My French does not charge any applicable duties and taxes imposed by the customs and revenue authorities in the destination country. Please note that Pardon My French is not responsible for any import taxes, tariffs, or fees that may incur. Please contact your local Post Office for these rare instances/situations. Orders destined to the UK over £135 will likely be subject to VAT, possible customs fees and a Royal Mail processing fee at time of delivery. This is completely out of our hands and part of the UK's new customs regulations. We do not charge any VAT on orders going to the European Union. EU-bound orders will likely be subject to VAT and other possible charges at time of delivery. This is completely out of our hands and part of the EU's new customs regulations.

Pardon My French is NOT responsible for lost, stolen or delayed packages. Once it leaves our shop, we can’t control the delivery times by the shipping carrier. If you cannot find a package marked as “delivered” check with your local post office for more in-depth answers. You must file a claim directly with the shipping carrier. Pardon My French cannot be held responsible for lost, damaged, or stolen packages. Any packages marked as delivered by USPS, but are not received are the responsibility of you and your local Post Office. Please contact your local Post Office for these rare instances/situations.

We are usually unable to change or cancel an order after you've placed it. Please take care to read the listing in full, view all product photos, review the size guide and processing times before completing your order.

Free Shipping for orders over $50 within the US and Canada.

Shipping addresses cannot be changed unfortunately. We will only ship to the shipping address entered when the order was originally placed.